When Every Day Feels Like a Crisis
There’s a certain type of project meeting you never forget—the kind where everyone’s voice is slightly too loud, supplier delays drop like bad news headlines, and your carefully plotted Gantt chart now looks like a wish list.
Early in my career leading engineering product design projects, this was the daily reality. I thought my job was to “handle things as they came,” assuming that planning too far ahead would only waste time if the plan inevitably changed. It was, in hindsight, a mindset that created constant firefighting and eroded team confidence.
Over the years, through both hard lessons and formal training—including PMI best practices—I learned to shift from reactive survival mode to proactive leadership. The shift didn’t just save projects—it changed how teams worked together, how stakeholders trusted the process, and how I saw my role as a leader in a volatile, uncertain, complex, and ambiguous (VUCA) world.

The Hidden Problem with “We’ll Deal with It When It Happens”
“A reactive project manager may think they’re saving time by avoiding ‘overplanning.’ In reality, they’re gambling with trust, cost, and morale.”
One of the most common—and dangerous—assumptions in engineering product design is that planning is a nice-to-have luxury. The argument goes:
- Plans will change anyway, so why “waste” days mapping out contingencies?
- Speed is everything, so jump straight into execution and figure it out along the way.
On paper, this approach feels nimble. In practice, it’s a perfect recipe for chaos:
- Supplier issues become showstoppers instead of manageable detours.
- Team cohesion dissolves as each person improvises their own solution.
- Stakeholder trust plummets when updates sound more like excuses than progress.
In one of my earliest projects, a small-scale R&D build, I failed to foresee material quality risks. Every week seemed to bring another surprise from the supply chain—delays, rework, or incompatible components. Because I hadn’t built a risk register or mitigation plan, each problem meant stopping everything to re-calibrate. We lost weeks.
If this had been a customer-facing phase, the cost—in both euros and credibility—would have been far higher.
Why Proactive Project Management Changes the Game
The turning point came not from one “aha” moment, but from a combination of lived experience and formal frameworks.
Learning and applying Project Management Institute (PMI) principles taught me that anticipating risks doesn’t slow you down—it speeds you up. It keeps teams from falling into constant triage mode and allows leaders to respond with clarity instead of panic.
Equally transformative was embracing the VUCA mindset:
- Volatility – Change is fast and unpredictable.
- Uncertainty – Not all factors are known in advance.
- Complexity – Many interconnected variables can shift at once.
- Ambiguity – Situations can have multiple valid interpretations.
VUCA thinking reframes disruption as a normal part of project life—not an anomaly to fear. Instead of rigidly holding onto an initial plan, a proactive project manager continuously scans, anticipates, and adapts.
I also drew on concepts from The Chimp Paradox by Prof. Steve Peters. It helped me see that in high-pressure moments, team members’ “chimp brains” (emotional, reactive) kick in first. My role was to ensure the “human brain” (rational, solution-oriented) stayed in charge—not just for myself, but for the whole team.
How to Shift from Reactive to Proactive Project Management
Here’s the step-by-step approach that worked in my engineering product design projects and can be adapted to any technical industry.
1. Adopt a Risk-First Planning Mindset
- Maintain a risk register from day one—even in R&D. (Check out my Risk Management article here)
- For each identified risk, list potential triggers, likelihood, and mitigation steps.
- Revisit this at least weekly; risks evolve just like designs do.
2. Build Flexibility Into Your Schedule
- Use rolling-wave planning: detail the next phase while keeping later phases high-level.
- Reserve contingency buffers for high-risk tasks, but make them invisible in public timelines to avoid “using them up” prematurely.
3. Engage Suppliers and Stakeholders Early
- Treat suppliers as partners, not just vendors—share risk maps with them.
- Align on escalation paths before the first issue arises.
4. Cultivate Psychological Safety in the Team
- Make it safe to flag risks early, without fear of blame.
- Debrief “near misses” as learning opportunities, not failures.
5. Embed VUCA Awareness in Daily Operations
- Start stand-ups with a quick scan: What’s volatile, uncertain, complex, or ambiguous today?
- Use scenario planning to mentally rehearse potential shifts before they happen.
“Proactive project management is less about predicting the future and more about building the muscle to adapt before you’re forced to.”
From Crisis Mode to Calm Leadership
Over the years, I noticed something subtle but powerful: when the project leader is calm, the team is calm. When the leader frames risks as manageable challenges, the team treats them that way.
- In reactive mode, every disruption feels personal, urgent, and overwhelming.
- In proactive mode, disruptions are simply the next problem to solve together.
One cross-functional automotive design project illustrated this perfectly. Midway through, a regulatory change meant our testing protocols had to be rewritten. Because we had already mapped compliance risks and had pre-approved alternative test setups, the change—which could have delayed us by months—was absorbed with only minor schedule shifts.
The client barely noticed the disruption. The team’s trust in the process deepened. And for me, it was proof that proactive planning is not bureaucracy—it’s insurance for momentum.
Proactive Practices That Pay Off Long-Term
The benefits extend far beyond a single project:
- Trust compounds. Stakeholders learn that you can navigate complexity without drama.
- Teams become self-managing. They adopt proactive thinking themselves, reducing your decision load.
- Innovation thrives. With fewer emergencies, more energy goes into creative problem-solving.
- Reputation grows. In industries like engineering product design, being “the PM who keeps things on track” is career gold.
Why Proactive Beats Reactive Every Time
The irony is that while reactive leadership feels faster, it quietly erodes timelines, trust, and morale. Proactive project management—especially when paired with the VUCA mindset—doesn’t eliminate uncertainty. It simply ensures uncertainty doesn’t eliminate you.
“The cost of being unprepared is always higher than the cost of preparing.”
For leaders in engineering product design, the choice is clear:
- See planning as an investment, not a delay.
- Build adaptability into the DNA of your projects.
- Lead teams not just through the easy days, but through the unpredictable ones.
If you’re ready to embed VUCA thinking into your own projects, start by mapping your top five risks today and asking your team: What’s volatile, uncertain, complex, or ambiguous right now?
Further Reading
- VUCA from the PMI: https://www.pmi.org/disciplined-agile/vuca-volatility-uncertainty-complexity-and-ambiguity
- The Chimp Paradox: https://www.amazon.com/Chimp-Paradox-Impulses-Determine-Happiness/dp/009193558X
- Riding the Wave: https://www.projectmanagement.com/articles/1046584/riding-the-wave–using-rolling-wave-planning#_